Cancellation Policy of Laletsa Lodge
At Laletsa Lodge, we understand that plans can change. However, as a small bed and breakfast, cancellations can affect us significantly. Therefore, we have established the following Cancellation Policy to manage cancellations effectively:
- Cancellation Period:
- Guests may cancel their reservation free of charge up to [insert number] days before the scheduled arrival date.
- Cancellations made within [insert number] days of the arrival date will be subject to a cancellation fee equal to [insert percentage] of the total booking amount.
- No Show:
- In the event of a no-show (guests not arriving without prior cancellation), the full booking amount will be charged, and the reservation will be considered canceled.
- Cancellation Process:
- To cancel a reservation, guests must notify Laletsa Lodge by phone or email and receive confirmation of the cancellation.
- Cancellations will only be considered valid upon receipt of confirmation from Laletsa Lodge.
- Refunds:
- Refunds for cancellations made within the allowable cancellation period will be processed within [insert number] days of the cancellation request.
- Refunds will be issued to the original payment method used for the booking.
- Force Majeure:
- In the event of unforeseen circumstances, such as natural disasters, government restrictions, or other events beyond our control (force majeure), Laletsa Lodge reserves the right to modify or cancel reservations without penalty.
- Group Bookings:
- Group bookings may be subject to different cancellation terms and conditions. Please refer to the group booking agreement or contact Laletsa Lodge directly for more information.
- Special Promotions or Packages:
- Cancellation policies for special promotions or packages may vary. Please refer to the specific terms and conditions provided at the time of booking.
By making a reservation at Laletsa Lodge, guests acknowledge that they have read, understood, and agree to abide by this Cancellation Policy.
